3010 Lyndon B Johnson Fwy Suite 1515
Dallas, TX 75234
(800) 834-6718

familiarize yourself with

the KSI Support Model

KSI provides end-to-end business solutions, starting with a thorough current-state assessment. Our consultants want to understand your business goals, timeline, and opportunities for process improvement.

More importantly, we want to get to know your culture. Consultants who are embedded with your team have the experience to execute your operational needs. KSI consultants will provide you with actionable solutions and implementation to improve internal business processes so your team can become more efficient and effective.

Why the consulting support model is

Different with KSI

Understanding how your current operations and infrastructure are working is essential for planning and implementing improvements. Our consultants bring a depth of knowledge and experience about how to structure improvements in a way that best serves your people and culture. 

What’s different about KSI’s approach is that we become part of your team.

From day one, KSI consultants become immersed in your business to understand your team’s needs in real time, from the inside. It’s why many of our clients consider us family, and it’s the difference between surface-level change management and integrated stakeholder engagement and ownership. Whatever the current-state assessment reveals, it’s important to have your people engaged in the discovery process so they’re empowered to provide essential insight and effect meaningful implementation.

  • Process Design

KSI services are designed for business success

Technology & Vendor
Evaluation Advisory

Technology & Vendor
Evaluation Advisory

  • Business, Functional, Technical Strategy & Alignment
  • Future-State Requirements Validation
  • Technical & Integration Validation
  • Evaluation & Sourcing (RFP) Management
  • Current State Fit-Gap
  • Vendor Demonstration, Evaluation & Selection
  • System Implementer Evaluation
  • Financial Projections

Client Side Advisory
& Support Model

Client Side Advisory
& Support Model

  • Pre-implementation Readiness
  • Roadmap Development & Multi-Initiative Planning
  • Program Planning
  • Program Management
  • Functional Workstream Lead Support
  • Implementation Oversight

Customer Experience

Customer Experience

  • Operations Organization & Role Design
  • Change Strategy & Planning
  • Targeted Communications
  • Streamlined End-User Training and detailed adoption metrics
  • Future-State Process Assessment & Design
  • System Support Operating Model Design
  • Governance, Services Levels & Measurement

Learn more about KSI’s comprehensive business solutions

Whatever your needs, KSI can help. At KSI, our people become your people. Your goals become our goals.

Contact us today to begin a conversation about what your people need and how KSI can help you provide it, all within a support model that keeps the focus on business growth, efficiency, and service excellence for all stakeholders.