Research & Analytics

6th Annual Workday Customer Benchmarking Survey

Complete the survey for a chance to win a $10 Starbucks card and $100 Visa card!

All data is confidential and no information about you or your company are shared with anyone outside of KSI.

Data will only be used for aggregate reporting and analytics

2019 Workday Customer Benchmarking Survey

Published since 2012, the KSI Workday Customer Benchmarking Survey is the only Global Workday Customer Benchmarking survey available. In our 6th year, it is the longest running, most widely distributed, and most highly regarded customer research report effort in the eco-system. It is the only Workday “Voice of the Customer” report published FOR Workday customers.

As a leading Workday Advisory partner (Since 2011), it is our responsibility to keep our finger on the pulse of this amazing community and provide the ecosystem with tangible, comparable intelligence to help you maximize and improve your Workday technology investment.

This report is specifically intended to capture and analyze feedback from live Workday customers. With over 2,000 live Workday Customers and over 30,000,000 users, we strive to provide leading industry market research and benchmarking information across a number of customer defined dimensions.

  • Features and Functionality
  • Strategy, process, and structure
  • User Adoption of the Workday applications
  • End User Training
  • Service Delivery
  • Workday Support Staffing Benchmarks
  • Business Value

If you are an Executive, HR Professional, Finance Professional, IT professional, or a Workday User (HCM, Finance, Student, etc.) this years Benchmarking Report will be the most powerful and informative ever.

We provide practical data on emerging and innovative technology trends and help organizations understand how they can capitalize on them. We share this research freely to assist organizations with developing their systems strategy, devising a plan, justifying investments, and ultimately executing on their business and technology vision. All responses are confidential and only used in aggregate results.

As a thank you for your participation in this 6th Annual Edition, you will receive the following:

  • A personalized data snapshot filtered by size, industry, or region
  • A complete copy of the KSI 2019 Workday Customer Benchmarking Report in early April 2019
  • Benchmark Report

The first 100 respondents will receive a $10 Starbucks card, and $100 Visa gift cards will be awarded to the 50th, 143rd, 238th, 460th and 705th respondents.

We again appreciate your continued support for the Workday Customer Benchmarking Survey and our community!

Take The Workday Customer Benchmarking Survey

Download an Overview Report of Last Year’s Workday Customer Survey