Vendor Evaluation & Selection

Outsourcing and or technology can be a significant differentiator in enabling and delivering world class services, but the challenge is finding solutions that best fit your business needs that can be implemented efficiently and adopted quickly. Our consultants have 10 to 25 years of hands-on experience and are familiar with most of the global services and solution providers in the market today.  This includes ERP, Finance, and HCM solutions. This experience and market knowledge enable us to help provide best-fit solutions that provide optimal business results. Hands-on familiarity with the market gives us first-hand expertise in advising clients.

Not only do we offer a comprehensive vendor evaluation and selection approach, but we help our clients assess and determine the sourcing and delivery model that best fits their business and HR objectives. We objectively develop a solution framework of possible options and alternatives and then deploy a Technology Roadmap to support the new operations and delivery model.


Technology Evaluation & Selection
KnowledgeSource has extensive experience working with industry leaders in the HCM and ERP marketplace - cloud, outsourced, service models, etc. We help our clients effectively define the right sourcing strategy to fit their needs and provide comprehensive end-to-end Technology Evaluation and Selection support.

KnowledgeSource brings an innovative approach to vendor evaluation leveraging industry leading tools, templates, and experience to help your organization efficiently and effecively assess, evaluate, and select the best fit solution to drive business outcomes. Our consulting capabilities include:

    • Assess current technology and sourcing solutions, vendors, and capabilities.
    • Evaluate sourcing strategies and assess how they align with your key business drivers and objectives.
    • Define detailed business, compliance, and technical requirements.
    • Develop RFPs and manage the RFP process.
    • Evaluate RFP responses (short listing, vendor communications, etc.)
    • Provide benchmarking and market practice comparisons.
    • Provide comprehensive due diligence (reference checks, site visit check lists, site visit evaluation, business analysis)
    • Develop detailed business case and TCO models.
    • Develop technology and sourcing roadmaps.
    • Support end to-end contracting providing prevailing market practice terms (market fees, SLA’s, Terms and Conditions, etc.)

Our experienced consultants are unbiased and have collectively conducted hundreds vendor evaluations and assessments - outsourcing, insourcing, cloud platforms, etc.

In addition, virtually all of our consulting professionals come from HR technology implementation backgrounds. We have worked with all of the leading HCM, HRO, ERP, and Financial service providers and vendors and have helped craft numerous deals.