Change Management


KnowledgeSource is a leading provider of Global Transformational and Change Management. KnowledgeSource provides a comprehensive Change Management Consulting Model for Transformation projects that empower people and ignite leadership to lead the change!

We ensure our clients have a clear understanding of the tasks, activities, deliverables, and assumptions that align with the four major Change Management components: Change Planning, Communications, Training, and Strategy & Delivery Alignment.

Our consultants specialize not only in defining and designing your future delivery and operations organization, but implementing every aspect of your solution and helping realize the ROI through comprehensive Transformational Services.


Change & Transition Management

KnowledgeSource offers comprehensive Change Management capabilities to support your Transformation initiative. We provide a comprehensive methodology with integrated tools that adapt to both our clients standards as well as with the vendor’s we help oversee. Whether you are migrating from an old solution to a new vendor, implementing a new Shared Services organization or managing other business changes, plan and manage the tactical tasks and activities through go live. Our recognized change management team has successfully led dozens of large scale global transformational initiatives. In this area we work with you to accomplish the following:

Develop a Change Management Strategy, Approach, and Plan that focuses on identifying the key change areas, impacts, stakeholders, and approaches that are fundamental elements to support change efforts. Change Planning and Support activities normally involve the following:

      • Change Management Project Team Charter
      • Develop Change Management team operating mechanisms to ensure alignment to the project effort.
      • Identify Operating Mechanisms that define Change Management team reporting structure, team schedules, key dates, and milestones.
      • Conduct detailed Stakeholder assessment.
      • Develop the detailed Change Management Project Plan for Change, Communications, Training, Strategy, etc. that aligns to the overall timeline.



Change Management & Communications
We combine our expertise in training development and delivery, change management, organizational design and effectiveness and program communications to help our clients with all aspects of their HR and Finance Transformation needs. We develop comprehensive change services including:

    • Leadership Alignment
        • We develop programs, approaches, and management structures to ensure consistent leadership alignment throughout the transformation effort.
        • We leverage detailed change planning tools, templates, and approaches to assess the change magnitude, impacts at every customer and stakeholder level, and then design appropriate change strategies to successfully align the customer to the change effort.
    • Transformation Communications
        • We help our client assess, design, and develop comprehensive communication strategies, plans and messaging throughout the Transformation effort. We have an extensive set of best practice templates, tools, and materials that will complement the communication team’s efforts.
    • Customer Assessments and Surveys
    • End User Training Readiness and Training Deployment
        • We help our clients plan, design, develop, and deliver end user training materials for various HCM and ERP systems leveraging proven templates, accelerators, and expertise.